Once logged on to UPoint at upoint.aon.com, look for the “Need Help?” icon to ask any questions you may have. This virtual assistant can also connect you with a web chat representative and other helpful resources. You can also call the Aon HR Service Center at 1.855.625.5500 from 8:00 a.m. - 4:30 p.m. CT, Monday through Friday.
Questions About Coverage?
Start by contacting the insurance carrier directly. They know their coverage rules best.
If you enrolled in a Bronze, Bronze Plus, or Silver medical coverage level, check out the HSA User's Guide (PDF) for additional contacts during the year.