What You Need To Know
You’ll enroll in medical, dental, and vision
benefits through the Aon Active Health Exchange™ at upoint.aon.com. The exchange makes it easy to find the right fit. Just choose your coverage level, the price you want to pay, and the insurance carrier you want to work with.
What You Need to Do
You must enroll to get the medical coverage you want! If you don’t enroll—or you enroll in no medical coverage but you don’t submit the Hawaii medical coverage waiver form (HC-5)—you’ll be covered by the lowest cost Gold medical option.
Also, if you don’t enroll, you will not have
dental or vision
coverage through Aon.
And, to contribute to a flexible spending account, you must make an active election.
Waiving Medical Coverage?
If you elect “no medical coverage,” the state of Hawaii requires that you complete and submit a Hawaii medical coverage waiver form (HC-5). A copy of this form will be sent to you through the U.S. mail. By completing this form, you claim to be exempt from coverage requirements under the Prepaid Health Care Act. After completing it, please return it to the Aon HR Service Center at the address provided.
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Need Help?
Once logged on to UPoint at upoint.aon.com, look for the “Need Help?” icon to ask any questions you may have. This virtual assistant can also connect you with a web chat representative and other helpful resources. You can also call the Aon HR Service Center at 1.855.625.5500 from 8:00 a.m. - 4:30 p.m. CT, Monday through Friday.
Questions about Coverage?
Start by contacting the medical, dental, and vision insurance carrier directly. They know their coverage rules best.
Contact a Health Pro
If you have additional questions or need assistance resolving your claims or billing issues, Health Pros are available to help. Email a Health Pro at [email protected] or call 1.855.625.5500.